San Antonio Water Softeners


It’s easy to keep your water softener performing correctly with just a few small steps.  Let’s consider the steps in San Antonio water softener maintenance. Usually once per year is sufficient for most of these maintenance tips.

Yearly Water Softener Maintenance in San Antonio, TX

If the salts you use are good quality, cleaning the brine tank will be an infrequent necessity.  Sediments from the salts can buildup in the bottom of the brine tank.  This sediment may from mush that prevents additional salts from dissolving or it may clog the system preventing the correct flow of water.  Cleaning the brine tank removes the mush and allows water to flow correctly. 


The exact method of cleaning your system will depend on the construction of your water softener.  First, you will need to drain the brine tank.  Next, disconnect the brine tank from the resin column.  Once the brine tank is free, you can move it to a drain or outside to empty the final contents.  Note that the high salt content in this water may harm vegetation if poured directly on it.


Remove the grid plate and rinse the inside of the tank. Using dish soap and a soft scrub brush clean the inside of the tank gently.  Remove any dirt or grim from the sides and bottom of the tank.


Reinstall the brine tank.  Reposition the grid plate and fill with salts.  Set the regeneration cycle to refill the tank or run a manual regeneration cycle.  If you have a post-fill system you will need to add several gallons of water before running the regeneration cycle.


Resin beads can become foul from water with high iron or sulfur content.  Cleaning the beads with a suitable water softener cleaner is recommended.  Instructions on bottles of cleaners and the owner’s manual for your water softener will give you a guide on which products will work with your unit.  Specifics on how to use the product will also be included on the bottle.


While you are performing the other maintenance tasks, it is a good practice to check the unit for leaks.  Make sure that the connections between the brine tank and the resin column are secure.  Also, inspect the supply lines in and out of the unit for cracks or bubbles.  Replace any lines that look damaged.


For a more comprehensive list of yearly maintenance, you can download this checklist from Best Osmosis Systems.

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Monthly San Antonio Water Softener Maintenance 

In addition to performing yearly water softener maintenance in San Antonio TX, you will need to regularly replace the salts in unit as they are used up.  The questions arise:  What type of salt is best? and How often do I replace the salts?


The two common types of salt are rock and evaporated.  Rock salt is the least expensive, but it also contains the most dirt and foreign particles.  For this reason, it should be avoided.  Evaporated salts are made by dissolving the salts in water, removing dirt particles and then evaporating off the water.  They are much better for your water softener.


Evaporated salts come in crystals, cubes, and pellets. You will need to check your unit to see if it specifies a type of salt.  If not, we recommend pellets since they are easy to manage and the bulk allows you to fill the tank with more of the salts remaining above the water level.


In addition to the salt form, you will need to decide if you will be using sodium chloride or potassium chloride salts.  Sodium chloride is the most common as they are widely available and inexpensive.  However, if you are concerned about the presence of sodium in your water, you may opt for the more expensive potassium salts.  Potassium pellets generally cost 5x more than sodium pellets.   On the other hand, potassium provides an essential nutrient for your health and is aids in plant growth.  You can read more about using sodium in your water softener here.


In short, if price is the most important consideration, sodium pellets are the way to go.  If you are sodium sensitive or concerned about the effect of sodium on the environment and willing to pay additional, potassium pellets would be the best option for you.

Salt Bridge

Salt Bridges are salts that form a crystalized bridge above the water.  They prevent the salts from dissolving in the water since there is empty space between the salts and the water.  Salt bridges may form if salts are if there is high humidity around the water softener.  In addition, temperature changes may cause the salts to dissolve and then recrystallize causing a bridge.  Finally, using the wrong kind of salt in your unit may be the culprit. 


Salt bridges give the appearance that the unit is full of salt, however, a crystallized layer of salts is preventing the additional salts from moving into the water.  If a bridge has formed, it will hold the brine tank wall firmly rather than allowing the pellets to move when you strike the sidewall of the tank with a rubber mallet.


To remove a salt bridge, begin by scooping out any salt pellets above the bridge.  Then use a broom handle or similar item to dislodge the bridge and then break it into pieces.  Add several gallons of hot water over the bridge or into the brine tank to help the additional salts dissolve.  After 4-5 hours, run a regeneration cycle.

Salt Mushing

Salt Mushing occurs when salts dissolve but then recrystallize on the bottom of the unit.  This crystalline formation clogs the water softener preventing it from recharging.  More alarming, some units may overflow when they are clogged from salt mushing


Like salt bridges, you will need to break up the mushing.  Use a broom handle to carefully break it into small pieces.  Add additional water to the tank to help the salts dissolve.  If necessary, the mush can be removed from the tank after it has been broken into pieces.

Using good quality salts will usually be enough to prevent the formation of mushing and salt bridges.


Performing San Antonio water softener maintenance is straight forward.  However, sometimes we all need a little helping hand.  If you find that you need some assistance with your water softener maintenance, Denny Plumbing is here to help keep your soft water on track.  A simple call will get our expert technicians headed your way.   We look forward to partnering with you on conquering your hard water.

Denny Plumbing Service Areas and Services

Denny Plumbing has two offices.  The main office is located at 33875A I-10 West, Boerne, TX 78006.  We are 15 miles north of The Shops at La Cantera and The Rim shopping areas.  The San Antonio office is located at 7340 Blanco Rd, Ste. 117, San Antonio, 78216.   Denny Plumbing serves Greater San Antonio and the Texas Hill Country.  Our service areas include Alamo Ranch, Balcones Heights, Bergheim, Bexar CountyBoerneBracken, Bulverde, Castle Hills, Camp Bullis, Canyon Lake, Caracol Creek, Center Point, Cibolo, Comfort, De Zavala, The Dominion, Encino Park, Fair Oaks RanchGarden Ridge, Guibeau-Tezel, Helotes, Hill Country Village, Hollywood Park, Kendall County, La Cantera, Leon Springs, Leon Valley, Live Oak, New Braunsfels, Northern Hills, Oak Hills, Olmos Park, Pipe Creek, San Antonio, Schertz, Selma, Shavano Park, Smithson Valley, Sonoma Ranch, Sonterra, Spring Branch, Stone Oak, Summerglen, Terrell Hills, Timberwood Park, University Park, Windcrest and more.  

Denny Plumbing is a licensed professional plumbing company offering a full range of plumbing services. Our friendly, knowledgeable plumbers can help you with any plumbing project large or small.  Including:

Learn more about Denny Plumbing here.