SAN ANTONIO Water Softener Repair

Water softeners are simple appliances. Generally, once they are set up, they run efficiently with little need for additional tinkering.  In fact, San Antonio Water Softener Repair is needed relatively infrequently.  However, when your water softener does act up, you want to have the problem taken care of as quickly as possible so you can get back to enjoying the benefits of soft water.  And the knowledgeable staff at Denny Plumbing is here to help you do just that.

Anatomy of a Water Softener

Let’s take a quick look at how a water softener works.  Water softeners are made of three parts:  a brine tank, the resin bead column, and the mechanics to pull water from the brine tank across the resin beads.  

Water Softener Diagram.png

As water flows over the resin beads, calcium and magnesium from the water attach to the beads in the resin column.  Sodium from the beads exchanges places with the calcium and flows out of the resin column with the water.  This process is call ion-exchange

Meanwhile, sodium or potassium salts are added to water in the brine tank to make a brine solution that is supersaturated with sodium ions. 


At regular intervals, water from the brine tank is directed over the resin beads.  This supersaturated water dislodges the calcium and magnesium from the beads and recharges the beads with sodium ions.  This process is known as the regeneration cycle.


Now the unit is ready to once again remove hard minerals from the water.


For a more detailed explanation of how a water softener works, check out our page discussing the water softening process.

San Antonio Water Softener Repairs

Water Softener Repairs fall into several categories:  Clogs, Mechanical and Electrical failures, Setting issues, and Salt issues.  While not exhaustive, let’s look at some of the more common problems.


The most typical water softener repairs in San Antonio involve clogs.  Impurities in the salts or in the unfiltered water can both lead to clogs in the unit tubing.  If non-dissolvable sediment builds up in the brine tank, it can block the flow of water out of the tank.  Without this flow of water, the beads are never recharged and the calcium and magnesium are not removed from the water.


A clog can also form in the drain hose.  This can result in overly salty/slippery water.  Often the water level in the brine tank will be too high.  In addition, the system may run or drain continuously. 


Clogged injectors can result in the system not regenerating properly, perhaps not regenerating at all. When the system is clogged, it may also make louder noises than normal as it tries to regenerate.


Although rare, motors on water softeners can burn out.  This would result in the system failing to run.


Timers and circuit switches that are not functioning correctly can result in the system regenerating too often (noticeable by the rapid use of salts) or too infrequently (recognizable with either the lack of salt used by the system or the presence of hard water in the home.)


Resin beads in the water system can indicate a crack in the riser tube.  In this instance, the riser tube must be replaced.  Another cause of the loose resin beads can be that the beads themselves are worn out and need to be replaced.


Misconfigured settings on the timer can lead to over regeneration or under regeneration.  The overuse of salts and the presence of hard water are both indicators that the timer may be misconfigured.


In addition to the timer, the water level in the brine tank can affect the water quality in the home.  If the water level in the brine tank must be adjusted to the water pressure in the home.  Like a washing machine, low water pressure will require more time to fill the brine tank while high water pressure can quickly fill the tank.


If the settings are all correct and the system is still not producing enough soft water for the home, the entire system may need to be replaced with a larger capacity unit.


You can find a more comprehensive list of repairs here.


High-quality salts should be used to produce the best outcome in your water softener.  Salts that contain impurities can cause issues in your brine tank. 


Dirt and other sediments in the salts will collect at the bottom of the brine tank and can clog the unit if it is not cleaned regularly.  Some sediments may result in rust-colored water or in a sulfur smell to the unit or water.


Another issue with salts is salt mushing.  When salts dissolve in the brine tank and then recrystallize, a layer of sludge formed in the bottom of the tank can clog the brine tank.  This layer of slats will need to be broken up and removed.


Finally, Salt Bridging occurs when the underside of a layer of salts dissolves and recrystallizes.  Salt pellets on top of the crystalized layer are no longer in contact with the water.  The bridge holds any additional salts out of the water preventing them from forming a brine.  The salt bridge will need to be broken up and allowed to dissolve in the water below it.


Although water softeners are relatively simple appliances, determining the cause of your San Antonio water softener repair is not always easy.  Partnering with an experienced technician is often a good idea.  The knowledgeable experts at Denny Plumbing can help you get your system back to top working performance.  Give us a call today.


Want some tips for water softener maintenance in San Antonio Tx?  Read more>>

Denny Plumbing Service Areas and Services

Denny Plumbing has two offices.  The main office is located at 33875A I-10 West, Boerne, TX 78006.  We are 15 miles north of The Shops at La Cantera and The Rim shopping areas.  The San Antonio office is located at 7340 Blanco Rd, Ste. 117, San Antonio, 78216.   Denny Plumbing serves Greater San Antonio and the Texas Hill Country.  Our service areas include Alamo Ranch, Balcones Heights, Bergheim, Bexar CountyBoerneBracken, Bulverde, Castle Hills, Camp Bullis, Canyon Lake, Caracol Creek, Center Point, Cibolo, Comfort, De Zavala, The Dominion, Encino Park, Fair Oaks RanchGarden Ridge, Guibeau-Tezel, Helotes, Hill Country Village, Hollywood Park, Kendall County, La Cantera, Leon Springs, Leon Valley, Live Oak, New Braunsfels, Northern Hills, Oak Hills, Olmos Park, Pipe Creek, San Antonio, Schertz, Selma, Shavano Park, Smithson Valley, Sonoma Ranch, Sonterra, Spring Branch, Stone Oak, Summerglen, Terrell Hills, Timberwood Park, University Park, Windcrest and more.  

Denny Plumbing is a licensed professional plumbing company offering a full range of plumbing services. Our friendly, knowledgeable plumbers can help you with any plumbing project large or small.  Including:

Learn more about Denny Plumbing here.

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